• What payment methods do you accept?

We accept cash deposits or Electronic Funds Transfer (EFT),  Visa and Master cards using Payfast, Paygate or Joco as a payment gateway.

Your DentalJewels order will show as "DentalJewels" or "Dentiworks" on your credit card statement.

• How do you send my order?

We are an online shop in Pretoria East near Menlyn, but do deliver.

All orders are usually shipped within 48 hours from receipt of payment. Orders placed over weekends or public holidays will be processed on the next working day.
You will receive an e-mail confirming shipment including tracking information.
You will be able to track your parcel online.

• How much will delivery be?

A flat rate of R110 will be charged per parcel (not per item)

Courier to Regional Areas (George, Nelspruit, Pietermaritzburg, Richardsbaai, Witbank, Kimberley, Upington, Klerksdorp - no township deliveries)

Courier to Major Centres (Pta, Jhb, CT, Bft, EL,Dbn,PE,Rustenburg, Polokwane, Brits, Harties - no township deliveries)

 

• When will I receive my order?

Orders are processed Monday to Thursday.

Orders are usually delivered the next day, but my take as long as 3 days for delivery in South Africa.

• Tracking Number

Your tracking/waybill number will be send via e mail. If you have not received a tracking number within 3 working days of making a payment PLEASE contact DentalJewels  so we can investigate why your parcel has not been shipped.

 

How do I fit my Instant Party Grillz?

Before you start you will need: A kettle to boil water with, a water glass, a tweezer or fork to lower the grill into the water and a piece of cotton wool rolled into a sausage.
Remove the silicon bar and try in the grillz. Adjust the fit by bending the curve more open or closed.
Still with the silicon bar removed adjust the prongs at the back to a snug fit.
Place the silicon bar back into the grill. Do not let the two separate when you place them in the water.
Pick up the silicon bar and the grillz together.
Submerge the grillz and the silicon bar into just boiled water for approximately 15 seconds until the silicon bar is as clear as glass. Do not microwave or boil on the stove.
Place the grillz onto your teeth by pushing the grillz towards your teeth with your hands. At the same time push the back prongs with your thumbs. Now, without letting the grillz move you can put the cotton roll in between your top and bottom teeth and close your teeth on it with steady pressure. Do not let the grillz move at all. Hold this position for at least two minutes.

Watch this video on how to fit the instant grillz.

DISCLAIMER: Grillz are not intended for eating, drinking, sleeping or the replacement of natural teeth and/or broken filling or dental appliances. These products are sold AS IS without warranties of any kind. DentalJewels will not be held liable for any damages of any kind arising from the use of these grillz, including but not limited to incidental, punitive or accidental damages.

• Can I remove the grillz and put them back in again?

Yes, absolutely. Once they are fitted you can take them out and put them back is again as needed.